When trying to play a YouTube video, you may encounter an error that reads something like this:
An error occurred. Please try again later. Playback ID.
Sometimes corrupt data is what's causing this YouTube error. To fix this, clear the cache and data of your browser.
- If using Chrome, click on the three vertical dots in the upper-right hand corner and select "More Tools > Clear browsing data."
- When selecting the time range, pick the time period when you first started noticing the problem.
- You'll want to make sure that all three boxes are checked.
If you're trying to play a YouTube video created by the Phoenix College Library and you're still having issues, please contact us at library@phoenixcollege.edu.